Axel Hotel Bilbao - Adults Only | City stay in Bilbao | Book Now

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Key details

About the Hotel

Muelle De La Merced, 3, Bilbao, Spain, 48003

In the Old Town

Perfect

9.0

/10

5.0

Loved by Axel Hotel Bilbao - Adults Only guests

Perfect location
Attentive staff
Relaxing spa
Spacious rooms

"Roof top pool a great addition."

Anonymous from United Kingdom

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"Loved the fact you get 30 minutes free use of the Gym and Spa facilities, which are both well equipped."

Rishi from United Kingdom

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"My room was upgraded by Ivan on arrival and I had a great view of the river and the old town."

IGScot from United Kingdom

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Location

Axel Hotel Bilbao stands at the water's edge, adjacent to an old flour factory. This location in the old town offers access to the vibrant local culture and a lively scene of pintxos bars and LGBTQIA nightlife. The design pays homage to Bilbao's artistic history, inspired by nearby Guggenheim Museum and local creativity.

Rooms

The hotel offers spacious suites, each equipped with large windows providing views of the estuary. Decor combines industrial style with vibrant elements, reflecting the spirit of the city. Comfortable designs encourage relaxation and connection with the surrounding ambiance.

Wellness

Axel Hotel Bilbao includes a wellness club featuring a sauna, jacuzzi, and a hammam with large windows for visibility. Guests can unwind while enjoying views of the hotel's bustling restaurant area. The setup creates an interactive atmosphere where relaxation meets social engagement.

Dining

On-site dining options include a rooftop bar, complete with a solarium and stunning views of the old town and estuary. The bar offers seasonal access and a unique ambiance highlighted by its red and pink brick decor. This setting enables guests to enjoy drinks and light bites against a picturesque backdrop.

Entertainment

The hotel serves as a hub for the LGBTQIA community, providing a space for creative expression and social events. Its proximity to local nightlife ensures easy access to a wide array of options for evening entertainment. Each night, guests can engage with the local scene, featuring the most dynamic queer scenes in Spain.

Highlights

Location: adjacent to an old flour factory

Rooms: spacious suites with large windows

Wellness: wellness club with sauna and jacuzzi

Dining: rooftop bar with stunning views

Must-do experiences

Savor pintxos at Plaza Nueva; try the squid and the local cheeses.
Visit the Museo Guggenheim for its architecture and contemporary art.
Explore the Mercado de la Ribera for local produce and gourmet bites.
Take a stroll along the Nervión River for stunning city views.
Catch a local Basque pelota game for a unique cultural experience.

Location: Perfect

9.2/10Review score

See hotel location on map

Guest Emotional Experience

Perfect for Finding FriendsWelcoming vibes!

“Everyone in the hotel was liberal and friendly.”

Brian from United Kingdom

Explorers, Not TouristsEasy access

“Great location - bus stop outside the door, two or three hundred meters gets you to more buses, tram, old town.”

Michael from United Kingdom

Away at HomeIncredible Kindness

“This was a Super Warm & Friendly Hotel, The Staff were amazing Especially Roger at Reception & Anthony at Breakfast.”

John from Ireland

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Small Double Room

2 persons

1 Double bed

room details

King Suite

2 persons

1 King-size bed

City view

room details

Junior Suite

2 persons

1 Double bed

room details

Double Room

2 persons

1 Double bed

Courtyard view

Shower

Non-smoking

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Adults only
Electric vehicle charging station

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service

Dining

Bar/ Lounge area

Spa & Leisure

Rooftop pool
Sun loungers
Sun terrace
Spa & wellness centre
Sauna
Jacuzzi

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Axel Hotel Bilbao - Adults Only Location

Muelle De La Merced, 3, Bilbao, Spain, 48003

Map view

Muelle De La Merced, 3, Bilbao, Spain, 48003

City landmarks

Museum

Guggenheim Museum Bilbao

4600 ft

Museum

Museum of Fine Arts of Bilbao

3900 ft

Museum

Reproductions Museum Bilbao

2400 ft

Landmark

Azkuna Zentroa

2200 ft

Square

Plaza Nueva

2500 ft

Market

Mercado de la Ribera

3600 ft

Landmark

Casco Viejo

2900 ft

Museum

Basque Ethnographic and Historical Museum

3100 ft

Church

Bilbao Cathedral

3000 ft

Landmark

Maritime Museum

1.1 mi

Church

Basilica of Begona

5200 ft

Square

Moyua

2300 ft

Bridge

Puente de La Salve

4400 ft

Square

Plaza Berria

2700 ft

Church

Church of San Vicente de Abando

2400 ft

Bridge

White Bridge

3500 ft

Landmark

Calzadas de Mallona

3200 ft

Cable Car

Funicular de Artxanda

1.1 mi

Bridge

Church of Saint Anthony the Great

4000 ft

Park

Etxebarria Park

3900 ft

Landmark

Bilbao Arena

4300 ft

Nearby

Square

Plaza Circular

1300 ft

Church

Church of San Francisco de Asis

1700 ft

Vitoria-Gasteiz 6 Entrada por la calle Olano

Bilbaout

800 ft

Murueta

El Balcon de Bizkaia

1300 ft

Bridge

San Anton Bridge

1500 ft

Church

Church of San Nicolas

1600 ft

Calle de la Cruz 4

Church of Santos Juanes

1400 ft

Square

Plaza Miguel de Unamuno

1600 ft

at Canciller Ayala

Estatua del Sagrado Corazon

1600 ft

Restaurants

Agape Restaurante

600 ft

C/ Hernani 13

Happy River

300 ft

4 Mesedeetako Kaia

Pasteleria Confiarte

300 ft

Hernani

Patri Martin Berasategui Gastrobar

500 ft

Ribera 13 Hotel Tayko Bilbao

Restaurante Kasko

900 ft

Andra Maria Kalea

Restaurante Amarena

1700 ft

Calle Santa Maria 18

Laga

2100 ft

Calle La Merced 2

Sarean

1300 ft

Plaza Corazon de Maria

Tipula Burger

1000 ft

Barrenkale Barrena 6

Lamiak

1000 ft

Calle de la Pelota

Pena Athletic del Casco Viejo

2200 ft

Calle de la Pelota 7

Explore Bilbao

Guggenheim Museum Bilbao

17 minutes walking

A modern art masterpiece housing contemporary exhibitions and an iconic titanium structure, attracting art lovers worldwide.

Museum of Fine Arts of Bilbao

15 minutes walking

A comprehensive collection of art from the 12th to 20th centuries, featuring works by Spanish masters and European artists.

Azkuna Zentroa

8 minutes walking

A cultural and leisure center with an art gallery, cinema, and gym, built in a transformed wine warehouse.

Plaza Nueva

9 minutes walking

A beautiful neoclassical square known for its lively atmosphere and numerous pintxos bars, ideal for socializing and dining.

Hiking in Parque Abusu

10 minutes walking

A scenic park featuring trails for hiking enthusiasts amidst beautiful nature to enjoy a breath of fresh air.

Relaxation at Dona Casilda Park

17 minutes walking

A tranquil green space with gardens and a pond, perfect for picnics or leisurely strolls, ideal for relaxation.

Agape Restaurante

3 minutes walking

An elegant restaurant serving Basque cuisine with a modern twist. Reservations recommended for an exquisite dining experience.

Pasteleria Confiarte

1 minute walking

A charming pastry shop known for its delightful sweets and cakes, perfect for a quick treat or leisurely coffee break.

Bilbaout

5 minutes walking

A vibrant venue featuring live music and events, offering a lively atmosphere for both locals and visitors alike.

San Anton Bridge

5 minutes walking

An iconic bridge known for its picturesque views and nearby access to nightlife, perfect for evening strolls.

Getting around

City Centre

Bilbao5 min · 1400 ft

Airports

Bilbao (BIO)23 min · 9.1 mi

Vitoria (VIT)89 min · 36.5 mi

Train

Abando Train Station5 min · 1400 ft

Underground

Abando6 min · 1700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 18 per person per day.

Pets

Pets are not allowed.

Languages

Spanish

Number of rooms:

110

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests appreciate the modern feel and cleanliness of the Axel Hotel Bilbao, along with comfortable beds and streaming-enabled big-screen TVs in the rooms. Many guests enjoyed complimentary access to the well-equipped gym and spa facilities for 30 minutes. Its location near the Altstadt and the river is a plus, though some have mentioned rooms at the rear can be a bit noisy. Several guests received upgrades to suites, which included features like freestanding baths and multi-head showers.

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Review score

Based on 1317 verified reviews

8.9/10

Great

94%

Recommend

Cleanliness

9.4/10

Comfort

9.4/10

Paid Wi-Fi

8.0/10

Breakfast

8.3/10

Pros

Helpful staff

Clean rooms

Good location

Comfortable bed

Good breakfasts

Cons

No privacy

Bad neighborhood

Salty eggs

Overdone focus

Paul from United Kingdom

Couple

Double Room

3 nights in November 2025

Reviewed:February 10, 2026

7/10

modern designrooftop loungebasic breakfastunfriendly staff

I enjoyed the modern design. The location offerred convenient access to local attractions. It gave me memories i am so happy with. I especially liked the rooftop lounge. It was lovely.

The breakfast had little variation. I noticed correct, yet not too friendly service. It felt a bit mechanical. I was not as happy as I could be.

0 Helpful

Georgia from United States

Single

Double Room

3 nights in October 2025

Reviewed:December 20, 2025

6/10

mixed feelings about this stay

unstable temperaturesterile room

The shower situation was odd. the temperature was hard to adjust, it seemed to alternate between too hot and lukewarm, made showering an exercise in endurance. also, the provided toiletries were pretty basic. I expected more for the price i paid. the room lacked a bit of character, it felt sterile.

0 Helpful

Aiden from Ireland

Single

Double Room

3 nights in October 2025

Reviewed:December 18, 2025

8/10

size bedwide corridorrooftop pool

the bedroom included a good size bed. corridors seemed very wide, and it felt spacious. the rooftop pool was setup well.

bedroom doors slammed loudly, inconsiderate guests caused this issue.

0 Helpful

Margaret from United Kingdom

Couple

Double Room

3 nights in November 2025

Reviewed:December 07, 2025

6/10

friendly servicedifficult shower temperatureshower door rail

The hotel was clean and the staff provided friendly service.

The shower temperature was difficult to adjust. It was either too hot or too cold. A piece of the shower door rail fell on me as I exited the shower. I hope they fix it soon.

0 Helpful

Questions of the users

About Axel Hotel Bilbao - Adults Only

Are there any additional fees for accessing the spa, including facilities like the jacuzzi or steam room?

5 January 2024

Access to the gym is complimentary for all guests, and a half-hour session in the spa facilities is included with every reservation.

What dining options are available within the hotel or nearby?

15 February 2024

The hotel features a restaurant and bar with diverse dining options. Additionally, many local pintxos bars and eateries are just a short walk away.

Is there a rooftop area for guests to relax and enjoy the view?

20 March 2024

Yes, the hotel boasts a rooftop terrace complete with a solarium and bar, offering stunning views of the old city and the estuary.

How does the hotel support inclusivity and the LGBTQIA community?

10 April 2024

The hotel embraces a welcoming atmosphere without prejudice, aiming to create a safe space where everyone can express themselves freely.

What is the check-in and check-out policy at the hotel?

25 May 2024

Check-in typically starts at 15:00, and guests are requested to check out by 12:00. Early check-in and late check-out may be available upon request.

Are there any special events or activities organized for guests?

30 June 2024

The hotel regularly hosts events and activities that celebrate art and culture in the community. Check with the front desk for current offerings during your stay.

What transportation options are available near the hotel?

15 July 2024

The hotel is centrally located, making it easy to access public transportation. Taxis and rideshare services are also readily available.

Is there a wellness club and what facilities can guests enjoy?

1 August 2024

Yes, the wellness club features a sauna, jacuzzi, and panoramic views from its glass walls, allowing guests to unwind and observe the hotel's vibrant atmosphere.

Can guests enjoy nightlife experiences in the area?

10 September 2024

Absolutely! The nearby old town is known for its lively nightlife, including various queer bars and entertainment options tailored to diverse audiences.

Are pets allowed at the hotel?

5 October 2024

The hotel has a pet-friendly policy, but it's advisable to check availability and any associated fees prior to booking.